The National Police Service Commission (NPSC) has reported progress in the compensation of police officers injured in the line of duty, with the rate of claim payments increasing from the previous 52 percent to 65 percent. The progress comes despite existing systemic challenges that continue to slow the compensation process, including delays in documentation, contractual misalignment that limits the Commission’s oversight over the insurance scheme and the practice by insurers of requiring unilateral second medical examinations which, according to the Commission, is not supported by law.
The report was presented by Chief Executive Officer Peter Leley, when the Commission appeared before the Senate Standing Committee on National Security, Defence and Foreign Relations on March 4, 2026 at Bunge Towers in Nairobi.
A total of 1,954 claims relating to the 2021/2022 financial year had been lodged with the National Health Insurance Fund (NHIF), now operating as the Social Health Authority (SHA). Out of these, over 1,200 claims have been successfully paid, amounting to more than KSh 1.1 billion.
The CEO noted that the Commission remains committed to ensuring that officers injured while serving the country receive the support and compensation they deserve.
“Police officers put their lives at risk daily in service to the nation. Ensuring that those injured in the line of duty are supported and compensated in a timely manner remains a key priority for the Commission,” he said.
The Commission also reassured the Committee that 112 pending claims will be processed once the necessary budgetary allocations are made available. This progress reflects ongoing efforts to address long-standing claims while strengthening systems that support officers injured while serving the country.
During the session, the Committee Chairperson Hon. Fatuma Dulo emphasized the need to strengthen systems that support officers’ welfare and recommended the digitalization of compensation processes to help fast-track the processing and settlement of claims.
“Digitizing these processes will enhance efficiency, improve tracking of claims and ultimately ensure that officers receive their compensation without unnecessary delays in future,” she noted.
In his remarks, NPSC Chairperson Dr. Amani Komora welcomed the Committee’s recommendation, noting that digitization of the compensation process would improve efficiency, transparency and accountability in the management of officers’ welfare matters.
